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Help Center
News
Go back to application
Getting Started
Getting startedNavigation OverviewBasic ConceptHierarchyUnderstanding Scopes
Content Item Operations
Item OperationsBulk Actions for Multiple ItemsOrganizing Content with FoldersMove Items, Folders, or ProjectsSearching for ItemsActivity TrackingAdvanced FilteringDelete and Restore ItemsAutosave and Version ControlView Active Users
Sharing Items
Archiving
Versions
Collaboration
Streamlining Collaboration
Assignments
Dates
Workflows
Calendar
Managing Content Timelines: Calendar and Editorial Planning in ContentPaulCreating and Editing Items in the CalendarCalendar Item CardsDue Dates CalendarPublish Dates CalendarEditorial CalendarManaging Your Assigned Tasks with the Inbox Calendar
Commenting
Commenting and Collaboration in ContentPaulKey Features of the Commenting SystemManaging Comment NotificationsText CommentingImage CommentingVideo CommentingCommenting on Audio FilesAdding Comments When Updating Status
Content Approval
Managing Content Approval FlowsStart an Approval FlowViewing Past Approval DecisionsCancelling an Approval FlowAutomating Approval Flows in Workflows
Social Media
Streamlining Social Media Management Creating Social Media PostsUsing Social Media PreviewsEngage with Users Automating Social Media PostingTracking Social Media Post Analytics
Connecting Social Media Accounts
Connecting Facebook Pages Connecting Instagram Business or Creator Account Essential Settings for Instagram-Facebook Connections
Templates
Introduction to TemplatesApplying a Template Changing a template of an itemCreate TemplatesCustomizing a templateSocial Media Templates with Interactive PreviewsImplementing Custom Previews
Settings
Roles and Permissions
Tagging
Working with the ContentPaul Tagging System

Essential Settings for Instagram-Facebook Connections

Ensure your Instagram and Facebook accounts are correctly configured to connect seamlessly with ContentPaul.

Quick Guide to Instagram Connections

Meta (Facebook) requires specific settings to successfully connect your Instagram and Facebook accounts. These settings also impact your ability to connect Instagram accounts to ContentPaul, even if you're not planning to link your Facebook Page to ContentPaul. Below are the key requirements for connecting your Instagram and/or Facebook Page to ContentPaul:

  • Instagram Account Type: Ensure your Instagram is a Business or Creator account.
  • Facebook Page Connection: Your Instagram account must be linked to a dedicated Facebook Page (Profiles and Professional Profiles are not supported).
  • Admin Permissions: A Page Admin with "full control" must handle the connection process.
  • Permissions: All permissions for all Pages and Instagram accounts must be enabled, even if they are not being connected to ContentPaul.

Common Issues and Solutions

  • Instagram Account Not Listed or Error Message: If you're not seeing the correct Instagram account listed, you may need to adjust your Facebook permissions to ensure all are accepted.
  • No Facebook Page to Connect to Instagram: Meta requires that your Instagram account be linked to a Facebook Page before connecting it to ContentPaul. If you don't have a Facebook Page, you'll need to create one and then link it to your Instagram account.

 

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