Help Center
News
Go back to application
Help Center
News
Go back to application
Getting Started
Getting startedNavigation OverviewBasic ConceptHierarchyUnderstanding Scopes
Content Item Operations
Item OperationsBulk Actions for Multiple ItemsOrganizing Content with FoldersMove Items, Folders, or ProjectsSearching for ItemsActivity TrackingAdvanced FilteringDelete and Restore ItemsAutosave and Version ControlView Active Users
Sharing Items
Archiving
Versions
Collaboration
Streamlining Collaboration
Assignments
Dates
Workflows
Calendar
Managing Content Timelines: Calendar and Editorial Planning in ContentPaulCreating and Editing Items in the CalendarCalendar Item CardsDue Dates CalendarPublish Dates CalendarEditorial CalendarManaging Your Assigned Tasks with the Inbox Calendar
Commenting
Commenting and Collaboration in ContentPaulKey Features of the Commenting SystemManaging Comment NotificationsText CommentingImage CommentingVideo CommentingCommenting on Audio FilesAdding Comments When Updating Status
Content Approval
Managing Content Approval FlowsStart an Approval FlowViewing Past Approval DecisionsCancelling an Approval FlowAutomating Approval Flows in Workflows
Social Media
Streamlining Social Media Management Creating Social Media PostsUsing Social Media PreviewsEngage with Users Automating Social Media PostingTracking Social Media Post Analytics
Connecting Social Media Accounts
Templates
Introduction to TemplatesApplying a Template Changing a template of an itemCreate TemplatesCustomizing a templateSocial Media Templates with Interactive PreviewsImplementing Custom Previews
Settings
Roles and Permissions
Tagging
Working with the ContentPaul Tagging System

Managing Comment Notifications

Learn how to receive and interact with notifications for comments, ensuring you stay informed on important updates and mentions.

In ContentPaul, notifications play a crucial role in keeping users informed about new comments on content items. Whether you're assigned to an item or specifically mentioned in a comment, these notifications ensure you never miss important updates or feedback.

1. Who Receives Notifications?

Assigned Users: All users assigned to a content item will automatically receive notifications for any new comments made on that item.

Mentioned Users: If a user is mentioned in a comment using the "@" symbol followed by their username, they will receive a notification, even if they are not assigned to the content item. This ensures that specific feedback or questions directed at them are promptly communicated.

2. Where Are Notifications Displayed?

Inbox Notifications:

Notifications for new comments are prominently displayed in the Inbox on the right side of the ContentPaul interface, under the Notifications section.

The comment text is directly visible within the notification, allowing for quick comprehension without needing to navigate away.

Email Notifications:

If email notifications are enabled in the user’s settings, a notification will also be sent via email. This provides flexibility for users who prefer to stay updated through their email inbox.

 

3. Interacting with Comment Notifications

Quick Access to Comments: Clicking on a notification, whether in the Inbox or from the email, will take the user directly to the content item where the comment was made.

Comment Visibility: The comment will be opened automatically upon navigating to the content item, ensuring the user can immediately view the feedback. This applies to all types of comments, including text, image, video, audio, or content block comments.

By utilizing these notification features, users can stay engaged and responsive to all comments related to their content items, ensuring that collaboration and feedback are managed effectively.

English
Powered by Product Fruits