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Help Center
News
Go back to application
Getting Started
Getting startedNavigation OverviewBasic ConceptHierarchyUnderstanding Scopes
Content Item Operations
Item OperationsBulk Actions for Multiple ItemsOrganizing Content with FoldersMove Items, Folders, or ProjectsSearching for ItemsActivity TrackingAdvanced FilteringDelete and Restore ItemsAutosave and Version ControlView Active Users
Sharing Items
Archiving
Versions
Collaboration
Streamlining Collaboration
Assignments
Dates
Workflows
Calendar
Managing Content Timelines: Calendar and Editorial Planning in ContentPaulCreating and Editing Items in the CalendarCalendar Item CardsDue Dates CalendarPublish Dates CalendarEditorial CalendarManaging Your Assigned Tasks with the Inbox Calendar
Commenting
Commenting and Collaboration in ContentPaulKey Features of the Commenting SystemManaging Comment NotificationsText CommentingImage CommentingVideo CommentingCommenting on Audio FilesAdding Comments When Updating Status
Content Approval
Managing Content Approval FlowsStart an Approval FlowViewing Past Approval DecisionsCancelling an Approval FlowAutomating Approval Flows in Workflows
Social Media
Streamlining Social Media Management Creating Social Media PostsUsing Social Media PreviewsEngage with Users Automating Social Media PostingTracking Social Media Post Analytics
Connecting Social Media Accounts
Templates
Introduction to TemplatesApplying a Template Changing a template of an itemCreate TemplatesCustomizing a templateSocial Media Templates with Interactive PreviewsImplementing Custom Previews
Settings
Roles and Permissions
Tagging
Working with the ContentPaul Tagging System

Key Features of the Commenting System

Direct feedback to team members by mentioning them in comments. Control visibility with public or team options, and resolve, edit, or delete comments easily.

Mention Comments

To direct feedback or questions to specific team members, users can mention others in their comments using the "@" symbol followed by the username. Mentioned users receive a notification with a direct link to the content item and the specific comment. These notifications can be accessed from the inbox within ContentPaul or through email, if email notifications are enabled in the user settings.

Public vs. Team Comments

Each comment features a visibility switch that allows users to choose the audience for their comment:

  • Public Comments: Visible to everyone with access to the content item, including external stakeholders or clients.
  • Team Comments: Restricted to team members only, excluding approvers. This ensures that internal discussions and feedback are kept within the project team, maintaining privacy and focus.

Resolve Comments

When an issue raised in a comment is addressed, users can mark the comment as resolved. This provides a clear indication that the feedback has been considered and a solution implemented. Resolved comments are hidden from the editor and are shown in the comment panel in the right side under the tab "Resolved".

 

Editing and Deleting Comments

  • Edit Comments: Users can edit their own comments to correct or update information. Just click into the text field containing the comment and the edit mode is activated.

 

  • Delete Comments: Users can delete their comments if they are no longer relevant or necessary.
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